Breaks and Stop Time
The Artist may take brief restroom or water breaks as reasonably needed during the event. These short breaks are included within the scheduled booking time and are intended solely to ensure the health, safety, and comfort of the Artist.
If you have booked by the hour, it is the Client's responsibility to manage the line and limit additional guests from requesting service after the contracted end time. Please book sufficient time to accommodate all expected guests and avoid disappointment.
Ending the Line
Because Artist is going to be busy face painting and interacting with the guests, we can not be responsible for managing the line. The line should be monitored by the host or a designated person at your event. The line should be closed with enough time for the Provider to paint those waiting and not have to leave anyone in line without a design when the Event ends. Anticipate that 3-6 minutes are needed for each guest to be painted depending on the complexity of the design and close the line when needed. The artist will simplify designs as needed to attempt to paint as many guests as possible but will have to stop when the time is up so that we are not late for our next commitment. You can make a sign-up list, or numbered tickets for your guests to minimize the line. Please explain to your guests when it is time for Artist to leave.
Cancellations / Refunds / Reschedule
A signed Agreement and/or the established deposit are required to secure the booking date. Availability is guaranteed only after a signed agreement and the required deposit have been received.
Any changes requested after booking confirmation are subject to availability and may require a revised agreement. Requests for changes do not automatically reserve revised dates, times, durations, or staffing until confirmed by both parties in writing.
Any reduction in booked hours, artists, or services after confirmation will be considered a partial cancellation and will be subject to the cancellation policy outlined below.
The deposit is fully refundable with 30 days' advance notice. If the client cancels the event less than 30 days before the event date, 45% of the total contract amount becomes non-refundable and is due regardless of whether the deposit has already been paid.
If you need to cancel, please make sure we have received your message/email and that we have confirmed your event cancellation.
If your cancellation is received less than 24 hours before the event, the full contract amount is due.
We do not offer refunds due to inclement weather, so please use caution when booking entertainment services for outdoor events. Having an alternate indoor location is strongly recommended.
In the event of a postponement, we will make every reasonable effort to accommodate a new date; however, availability cannot be guaranteed and may be limited due to existing bookings and commitments.
If, for any reason or unforeseen circumstance, the Artist is unable to fulfill a confirmed booking, every reasonable effort will be made to provide a qualified replacement.
Limitations on Artwork
If in public, Artist will not paint on any part of the body that is not legal to expose, or any place she/he does not feel comfortable painting. Artist will not paint any design or wording that is obscene, offensive, and violent or defies good taste.
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Extreme Adverse Working Conditions
Artist has the right to cease painting and leave without refunding any monies if there are extreme adverse working conditions and the Client fails to remedy the situation after it has been brought to the Client’s attention. Adverse conditions included but not limited to: destructive, violent, or extreme inappropriate behavior of a child, pet or adult; illegal activities; or otherwise dangerous conditions.
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Limitation of damages
A party’s sole and exclusive remedy for breach of this agreement shall be limited to the amount actually paid by client under this event agreement.
Liability Statement
While we use FDA-approved cosmetic-grade face painting supplies, the Artist is not liable for allergic reactions to paints. Guests with sensitive skin or known allergies should request a patch test before painting.
For safety reasons, the Artist will not paint children under 2 years old or anyone unwilling to be painted.
For sanitary reasons, the Artist reserves the right to refuse service to anyone who appears sick or has cold sores, conjunctivitis, ringworm, sunburn, eczema, open wounds, or other contagious skin conditions.
The Artist will use reasonable care, but is not responsible for damage to clothing or personal property.
The Client agrees to cover any damage to the Artist’s equipment or supplies caused by guests, pets, lawn sprinklers, or unsafe conditions at the event location.
The Artist is not responsible for supervising children. Child supervision and guest safety remain the responsibility of the Client and/or parents.