Breaks and Stop Time
Artists will have paid breaks of 10 minutes every two hours and access to a restroom. If you have booked by the hour, it is your responsibility to limit additional guests from requesting service after that time. Please book enough time to have all your guests painted to avoid this disappointment.
Ending the Line
Because Artist is going to be busy face painting and interacting with the guests, we can not be responsible for managing the line. The line should be monitored by the host or a designated person at your event. The line should be closed with enough time for the Provider to paint those waiting and not have to leave anyone in line without a design when the Event ends. Anticipate that 3-6 minutes are needed for each guest to be painted depending on the complexity of the design and close the line when needed. The artist will simplify designs as needed to attempt to paint as many guests as possible but will have to stop when the time is up so that we are not late for our next commitment. You can make a sign-up list, or numbered tickets for your guests to minimize the line. Please explain to your guests when it is time for Artist to leave.
Cancellations / Refunds / Reschedule
A signed Agreement and/or the established deposit are required to secure the booking date. Verbally booked dates will be held for three (3) days. If the deposit and/or the signed agreement alone (if no deposit is required), are not received within three (3) days, the agreement is null and void, and the dates will be made available to other clients.
The deposit is fully refundable with 30 days advance notice. In the event that the client cancels the face painting service less than 30 days prior to the agreed-upon event date, the client shall be responsible for paying a cancellation fee equal to 45% of the total amount as a non-refundable deposit, regardless of whether the deposit has been paid.
If you need to cancel, please make sure we have received your message/email and that we have confirmed your event cancellation.
If your cancelation was received less than 24 hours before the event, you must pay the full contract amount.
**We do not offer refunds for inclement weather so please be cautious when booking entertainers for outdoor events. Having an alternate indoor plan for rain is highly recommended.
In the case of postponement, we will work with you to accommodate an alternate date; however, due to other bookings and commitments, availability may be limited.
If, for any reason/unforeseeable circumstance, our Artist should be unable to accommodate your confirmed booking, every effort will be made to find a replacement.
Limitations on Artwork
If in public, Artist will not paint on any part of the body that is not legal to expose, or any place she/he does not feel comfortable painting. Artist will not paint any design or wording that is obscene, offensive, and violent or defies good taste.
Extreme Adverse Working Conditions
Artist has the right to cease painting and leave without refunding any monies if there are extreme adverse working conditions and the Client fails to remedy the situation after it has been brought to the Client’s attention. Adverse conditions included but not limited to: destructive, violent, or extreme inappropriate behavior of a child, pet or adult; illegal activities; or otherwise dangerous conditions.
While we use ONLY FDA-approved cosmetic grade face painting supplies, Artist is not liable for allergic reactions to paints. People with skin allergies or sensitive skin should either not participate, or have the Artist perform a patch test at the beginning of the party. The client understands that darker face paints will linger and must be removed with mild soap, water and washcloth. For safety reasons, Artists will not paint children under 2 years old or anyone who is unwilling. For sanitary reasons, Artists will not paint anyone who is or appears to the Artist to be sick or suffering from cold sores, conjunctivitis, ringworm, sunburn, eczema, any infectious skin condition or open wounds. These determinations are at the Artist’s discretion. Artists will use reasonable care, but is not responsible for damage to clothing or property. The Client agrees to pay for any accidents or injuries caused by pets or guests, and/or any damage to Artist’s equipment or supplies caused by pets, lawn sprinklers, or guests. Under no circumstances will Artists supervise children. Their behavior and safety is the Client’s and/or Parents’ responsibility.